Privacy Policy

Privacy Policy

Last updated: June 16, 2026

WaterSafe LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, and email address.
  • Financial information including payment card information and transaction details.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, add to cart, or purchase.
  • Communications with us including customer support inquiries.
  • Device information including your IP address, browser type, and unique identifiers.
  • Usage information including how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you visit or use the Services, create an account, or communicate with us.
  • Automatically through the Services from your device, including through the use of cookies and similar technologies.
  • From our service providers who collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide and Improve the Services. To process your payments, fulfill your orders, manage your account, arrange for shipping, and create a customized experience for you.
  • Marketing and Advertising. To send marketing communications by email and to show you relevant advertisements, including based on items you have previously viewed or purchased.
  • Security and Fraud Prevention. To authenticate your account, detect fraudulent or illegal activity, and secure our services.
  • Communicating with You. To provide customer support and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors and other third parties who perform services on our behalf, including payment processing, data analytics, cloud storage, and shipping.
  • With business and marketing partners to provide marketing services and advertising.
  • When you direct or consent to our disclosure of certain information to third parties.
  • In connection with a business transaction such as a merger, or to comply with any applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access / Know. You may request access to personal information that we hold about you.
  • Right to Delete. You may request that we delete personal information we maintain about you.
  • Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may request a copy of the personal information we hold about you.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the processing of your personal information for targeted advertising purposes.
  • Managing Communication Preferences. You may opt out of promotional emails at any time by using the unsubscribe option in our emails.

You may exercise any of these rights by contacting us using the contact details provided below.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:

WaterSafe LLC (Otti)
hello@getotti.com